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Blackberry Passport Headphone Jack Not Working

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Sell Blackberry Passport. In 2014, Blackberry released the Passport, a smartphone that is now, relatively speaking, a dinosaur. That's how quickly technology changes! If it no longer does it for you, sell Blackberry Passport at one of our self-service kiosks for instant cash, and walk away with a nice pay day. AT&T today said it will begin to sell the BlackBerry Passport and BlackBerry Classic smartphones on Feb. Both handsets will be available with contract and monthly payment options.

I bought a new, but lightly used, Passport off a CrackBerry member. Everything works fine except when I plug any headphones in (I have tried 3) the music still comes out of the Passport and not the headphones. Has anyone else had this issue? It is an unlocked -1 model on AT&T running the latest OS. I have reloaded the OS also. Posted via CB10. Just yesterday, my headphone jack stopped working. I tried 3 headphones and it would still play out of the speaker. I turned off my phone for 5 min, and it started working again. Now it just stopped working and restarting won't help. Tried BBVA and noticed it wouldn't recognize that it's plugged in. Would this be a hardware or software issue?

Brand

Brand name of the company that manufactures the device.

BlackBerry
Model

Model name of the device.

Passport
Model alias

Аlternative names, under which the model is known.

Windermere

Design

Information about the dimensions and weight of the device, shown in different measurement units. Body materials, available colors, certifications.

Width

Information about the width, i.e. the horizontal side of the device when it is used in its standard orientation.

90.3 mm (millimeters)
9.03 cm (centimeters)
0.296 ft (feet)
3.555 in (inches)
Height

Information about the height, i.e. the vertical side of the device when it is used in its standard orientation.

128 mm (millimeters)
12.8 cm (centimeters)
0.42 ft (feet)
5.039 in (inches)
Thickness

Information about the thickness/depth of the device in different measurement units.

9.3 mm (millimeters)
0.93 cm (centimeters)
0.031 ft (feet)
0.366 in (inches)
Weight

Information about the weight of the device in different measurement units.

196 g (grams)
0.43 lbs (pounds)
6.91 oz (ounces)
Volume

Estimated volume of the device, calculated from the dimensions provided by the manufacturer. Applies for devices in the form of a rectangular parallelepiped.

107.49 cm³ (cubic centimeters)
6.53 in³ (cubic inches)
Colors

Information about the colors, in which the device is available in the market.

Black
White
Red
Body materials

Materials used in the fabrication of the device's body.

Metal
Plastic
SIM card type

Information about the type and size (form factor) of the SIM card used in the device.

Nano-SIM (4FF - fourth form factor, since 2012, 12.30 x 8.80 x 0.67 mm)
Number of SIM cards

Information about the number of SIM cards, supported by the device.

1

Networks

A mobile (cellular) network is a radio system, which allows a large number of mobile devices to communicate with each other.

GSM

GSM (Global System for Mobile Communications) was developed to replace the analog cellular network (1G), therefore it is referred to as a 2G mobile network. It has been improved with the addition of General Packet Radio Services (GPRS) and later via the Enhanced Data rates for GSM Evolution (EDGE) technology.

GSM 850 MHz
GSM 900 MHz
GSM 1800 MHz
GSM 1900 MHz
UMTS

UMTS stands for Universal Mobile Telecommunications System. Based on the GSM standard, it is deemed as a 3G mobile network standard. It has been developed by the 3GPP and its major advantage is the provision of greater bandwidth and spectral efficiency, due to the W-CDMA technology.

UMTS 850 MHz
UMTS 900 MHz
UMTS 1700/2100 MHz
UMTS 1900 MHz
UMTS 2100 MHz
LTE

LTE is deemed to be the fourth generation (4G) of mobile communications technology. It has been developed by the 3GPP based on the GSM/EDGE and UMTS/HSPA technologies in order to increase the speed and capacity of wireless data networks. A further development of the technology is called LTE Advanced.

LTE 700 MHz Class 17
LTE 800 MHz
LTE 850 MHz
LTE 900 MHz
LTE 1700/2100 MHz
LTE 1800 MHz
LTE 1900 MHz
LTE 2100 MHz
LTE 2600 MHz
Mobile network technologies

There are several network technologies that enhance the performance of mobile networks mainly by increased data bandwidth. Information about the communication technologies supported by the device and their respective uplink and downlink bandwidth.

UMTS (384 kbit/s )
EDGE
GPRS
HSPA (HSUPA 5.76 Mbit/s , HSDPA 42 Mbit/s )
LTE Cat 4 (51.0 Mbit/s , 150.8 Mbit/s )

Operating system

Operating system is the system software, which manages and controls the functioning of the hardware components of the device.

Operating system (OS)

Information about the operating system used by the device as well as its version.

BlackBerry 10.3
SoC

The SoC integrates different hardware components such as the CPU, GPU, memory, peripherals, interfaces, etc., as well as software for their functioning.

Qualcomm Snapdragon 801 MSM8974AA
Process technology

Information about the process technology used in manufacturing the chip. The value in nanometers represents half the distance between elements that make up the CPU.

28 nm (nanometers)
CPU

CPU is the Central Processing Unit or the processor of a mobile device. Its main function is to interpret and execute instructions contained in software applications.

Krait 400
CPU bits

The CPU bits are determined by the bit-size of the processor registers, address buses and data buses. 64-bit CPUs provide better performance than 32-bit ones, which on their part perform better than 16-bit processors.

32 bit
Instruction set

The instruction set architecture (ISA) is a set of commands used by the software to manage the CPU's work. Information about the set of instructions the processor can execute.

ARMv7
Level 0 cache memory (L0)

Some processors have a level 0 cache memory, which is accessed quicker than the L1, L2, L3, and so one cache memories. Besides achieving better performance, it also consumes less power.

4 KB + 4 KB (kilobytes)
Level 1 cache memory (L1)

The cache memory is used by the processor in order to shorten the time needed to access data and instructions that a frequently used. The L1 (level 1) cache memory has a small volume, but operates faster than the RAM and the rest cache memory levels. If the processor does not find the data needed in L1, it continues to look for it in the L2 cache memory. In some processors the search in L1 and L2 is simultaneous.

16 KB + 16 KB (kilobytes)
Level 2 cache memory (L2)

The L2 (level 2) cache memory is slower than L1, but has a larger capacity, instead, which allows it to cache more data. Just like L1, it is much faster than the system memory (RAM). If the CPU does not find the data needed in L2, it proceeds to look for them in the L3 cache memory (if there is such) or in the RAM.

2048 KB (kilobytes)
2 MB (megabytes)
CPU cores

A CPU core is the processor unit, which executes software instructions. Presently, besides single-core processors, there are dual-core, quad-core, hexa-core and so on multi-core processors. They increase the performance of the device allowing the execution of multiple instructions in parallel.

4
CPU frequency

The frequency of the processor describes its clock rate in cycles per second. It is measured in Megahertz (MHz) or Gigahertz (GHz).

2200 MHz (megahertz)
GPU

GPU is a graphical processing unit, which handles computation for 2D/3D graphics applications. In mobile devices GPU is usually utilized by games, UI, video playback, etc. GPU can also perform computation in applications traditionally handled by the CPU.

Qualcomm Adreno 330
GPU cores

Similar to the CPU, the GPU consists of processing units called cores. They handle the computation of graphics in various applications.

4
GPU frequency

The frequency is the clock rate of the graphic processor (GPU), which is measured in Megahertz (MHz) or Gigahertz (GHz).

450 MHz (megahertz)
RAM capacity

RAM (Random-Access Memory) is used by the operating system and all installed applications. Data in the RAM is lost after the device is turned off or restarted.

3 GB (gigabytes)
RAM type

Information about the type of RAM used by the device.

LPDDR3
RAM channels

Information about the number of RAM channels integrated in the SoC. More channels mean higher data transfer rates.

Double channel
RAM frequency

RAM frequency relates directly to the rate of reading/writing from/in the RAM memory.

800 MHz (megahertz)
Working

Storage

Every mobile device has a built-in storage (internal memory) with a fixed capacity.

Storage

Information about the capacity of the built-in storage of the device. Sometimes one and the same model may is offered in variants with different internal storage capacity.

32 GB (gigabytes)

Blackberry Passport Headphone Jack Not Working Windows 10

Types

The various types of memory cards are characterized by different sizes and capacity. Information about the supported types of memory cards.

microSD
microSDHC
microSDXC

Display

The display of a mobile device is characterized by its technology, resolution, pixel density, diagonal length, color depth, etc.

Type/technology

One of the main characteristics of the display is its type/technology, on which depends its performance.

LCD
Diagonal size

In mobile devices display size is represented by the length of its diagonal measured in inches.

4.5 in (inches)
114.3 mm (millimeters)
11.43 cm (centimeters)
Width

Approximate width of the display

3.18 in (inches)
80.82 mm (millimeters)
8.08 cm (centimeters)
Height

Approximate height of the display

3.18 in (inches)
80.82 mm (millimeters)
8.08 cm (centimeters)
Aspect ratio

The ratio between the long and the short side of the display

1:1
1:1
Resolution

The display resolution shows the number of pixels on the horizontal and vertical side of the screen. The higher the resolution is, the greater the detail of the displayed content.

1440 x 1440 pixels
Pixel density

Information about the number of pixels per centimeter (ppcm) or per inch (ppi) of the display. The higher the pixel density, the more detailed and clearer is the information displayed on the screen.

453 ppi (pixels per inch)
178 ppcm (pixels per centimeter)
Color depth

The color depth of the display is also known as bit depth. It shows the number of bits used for the color components of one pixel. Information about the maximum number of colors the screen can display.

24 bit
16777216 colors
Display area

The estimated percentage of the screen area from the device's front area.

56.7 % (percent)
Other features

Information about other functions and features of the display.

Capacitive
Multi-touch
Scratch resistant
Corning Gorilla Glass 3
Sensors

Sensors vary in type and purpose. They increase the overall functionality of the device, in which they are integrated.

Proximity
Light
Accelerometer
Compass
Gyroscope

Rear camera

The primary camera of the mobile device is usually placed on its back and can be combined with one or more additional cameras.

Sensor type

Information about the sensor type of the camera. Some of the most widely used types of image sensors on mobile devices are CMOS, BSI, ISOCELL, etc.

CMOS BSI (backside illumination)
Aperture

The aperture (f-stop number) indicates the size of the lens diaphragm opening, which controls the amount of light reaching the image sensor. The lower the f-stop number, the larger the diaphragm opening is, hence, the more light reaches the sensor. Usually, the f-stop number specified is the one that corresponds to the maximum possible diaphragm opening.

f/2
Number of lenses

Information about the number of lenses used by the optical system of the camera.

5
Flash type

The rear cameras of mobile devices use mainly a LED flash. It may arrive in a single, dual- or multi-light setup and in different arrangements.

LED
Image resolution

One of the main characteristics of the cameras is their image resolution. It states the number of pixels on the horizontal and vertical dimensions of the image, which can also be shown in megapixels that indicate the approximate number of pixels in millions.

4158 x 3118 pixels
12.96 MP (megapixels)
Video resolution

Information about the maximum resolution at which the rear camera can shoot videos.

1920 x 1080 pixels
2.07 MP (megapixels)
Video FPS

Information about the maximum number of frames per second (fps) supported by the rear camera while recording video at the maximum resolution. Some of the main standard frame rates for recording and playing video are 24 fps, 25 fps, 30 fps, 60 fps.

60 fps (frames per second)
Features

Information about additional software and hardware features of the rear camera which improve its overall performance.

Autofocus
Continuous autofocus
Digital zoom
Optical image stabilization
Geotagging
HDR
Touch focus
Face detection
6DOF video stabilization
Image resolution

Information about the number of pixels on the horizontal and vertical dimensions of the photos taken by the front camera, indicated in megapixels as well.

1600 x 1200 pixels
1.92 MP (megapixels)
Video resolution

Information about the maximum resolution of the videos shot by the front camera.

1280 x 720 pixels
0.92 MP (megapixels)
Video FPS

Digital cameras are able to shoot videos at different frames per second (fps). Some of the main standard frame rates for recording and playing video are 24 fps, 25 fps, 30 fps, 60 fps. Information about the maximum possible fps for shooting videos at the maximum possible resolution.

30 fps (frames per second)
3x digital zoom

Audio

Information about the type of speakers and the audio technologies supported by the device.

Speaker

The loudspeaker is a device, which reproduces various sounds such as ring tones, alarms, music, voice calls, etc. Information about the type of speakers the device uses.

Loudspeaker
Earpiece
Radio

Information whether the device has an FM radio receiver or not.

Yes
RDS

Tracking/Positioning

Information about the positioning and navigation technologies supported by the device.

Tracking/Positioning

The tracking/positioning service is provided by various satellite navigation systems, which track the autonomous geo-spatial positioning of the device that supports them. The most common satellite navigation systems are the GPS and the GLONASS. There are also non-satellite technologies for locating mobile devices such as the Enhanced Observed Time Difference, Enhanced 911, GSM Cell ID.

GPS
A-GPS
Wi-Fi

Wi-Fi communication between devices is realized via the IEEE 802.11 standards. Some devices have the possibility to serve as Wi-Fi Hotspots by providing internet access for other nearby devices. Wi-Fi Direct (Wi-Fi P2P) is another useful standard that allows devices to communicate with each other without the need for wireless access point (WAP).

802.11a (IEEE 802.11a-1999)
802.11b (IEEE 802.11b-1999)
802.11g (IEEE 802.11g-2003)
802.11n (IEEE 802.11n-2009)
802.11n 5GHz
802.11ac (IEEE 802.11ac)
Dual band
Wi-Fi Hotspot
Wi-Fi Direct

Bluetooth

Bluetooth is a standard for secure wireless data transfer between different types of devices over short distances.

Version

The technology has several versions, which improve the connection speed, range, connectivity and discoverability of the devices. Information about the Bluetooth version of the device.

4.0
Features

Bluetooth uses various profiles and protocols related to faster exchange of data, energy saving, better device discoverability, etc. Some of those supported by the device are listed here.

A2DP (Advanced Audio Distribution Profile)
LE (Low Energy)
Connector type

There are several USB connector types: the Standard one, the Mini and Micro connectors, On-The-Go connectors, etc. Type of the USB connector used by the device.

Micro USB
Version

There are several versions of the Universal Serial Bus (USB) standard: USB 1.0 (1996), the USB 2.0 (2000), the USB 3.0 (2008), etc. With each following version the rate of data transfer is increased.

2.0
Features

Тhe USB interface in mobile devices may be used for different purposes such as battery charging, using the device as a mass storage, host, etc.

Charging
Mass storage

Headphone jack

The headphone jack is an audio phone connector, a.k.a. an audio jack. The most widely used one in mobile devices is the 3.5 mm headphone jack.

Headphone jack

Information whether the device is equipped with a 3.5 mm audio jack.

Yes
Connectivity

Information about some of the most widely used connectivity technologies supported by the device.

Computer sync
OTA sync
Tethering
DLNA
NFC

Browser

A web browser is a software application for accessing, fetching, displaying and navigating through information on the World Wide Web.

Browser

Information about some of the features and standards supported by the browser of the device.

HTML
HTML5
CSS 3
Audio file formats/codecs

List of some of the most common audio file formats and codecs supported standardly by the device.

AAC (Advanced Audio Coding)
AAC+ / aacPlus / HE-AAC v1
AMR / AMR-NB / GSM-AMR (Adaptive Multi-Rate, .amr, .3ga)
eAAC+ / aacPlus v2 / HE-AAC v2
FLAC (Free Lossless Audio Codec, .flac)
MIDI
MP3 (MPEG-2 Audio Layer II, .mp3)
OGG (.ogg, .ogv, .oga, .ogx, .spx, .opus)
WMA (Windows Media Audio, .wma)
WAV (Waveform Audio File Format, .wav, .wave)

Video file formats/codecs

Mobile devices support various video file formats and codecs, which respectively store and code/decode digital video data.

Video file formats/codecs

List of some of the most common video file formats and codecs supported standardly by the device.

3GPP (3rd Generation Partnership Project, .3gp)
AVI (Audio Video Interleaved, .avi)
DivX (.avi, .divx, .mkv)
H.263
H.264 / MPEG-4 Part 10 / AVC video
MKV (Matroska Multimedia Container, .mkv .mk3d .mka .mks)
QuickTime (.mov, .qt)
MP4 (MPEG-4 Part 14, .mp4, .m4a, .m4p, .m4b, .m4r, .m4v)
MPEG-4
WMV (Windows Media Video, .wmv)
Xvid
Capacity

The capacity of a battery shows the maximum charge, which it can store, measured in mili-Ampere hours.

3450 mAh (milliampere-hours)
Type

The battery type is determined by its structure and more specifically, by the chemicals used in it. There are different battery types and some of the most commonly used in mobile devices are the lithium-ion (Li-Ion) and the lithium-ion polymer battery (Li-Polymer).

Li-Polymer
2G talk time

2G talk time is the time period a battery charge will last, if one is constantly talking on the phone in a 2G cellular network.

14 h (hours)
840 min (minutes)
0.6 days
2G stand-by time

2G stand-by time is the longest time a battery charge will last, if the device is not used but is constantly connected to the 2G cellular network.

348 h (hours)
20880 min (minutes)
14.5 days
3G talk time

3G talk time is the time period a battery charge will last, if one is constantly talking on the phone in a 3G cellular network.

24 h (hours)
1440 min (minutes)
1 days
3G stand-by time

3G stand-by time is the longest time a battery charge will last, if the device is not used but is constantly connected to the 3G mobile network.

348 h (hours)
20880 min (minutes)
14.5 days
Features

Information about some additional features of the device's battery.

Non-removable

Specific Absorption Rate (SAR)

The SAR rating shows the amount of electromagnetic radiation absorbed by the human body when using a mobile device, expressed in W/kg.

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Head SAR (EU)

The SAR head rating shows the highest level of exposure to electromagnetic radiation measured when the device is held next to the ear in a talk position. In Europe, the SAR limit for hand-held mobile devices is set to 2 W/kg per 10 g of tissue. This standard is specified by the CENELEC, complies with the IEC standards and follows the ICNIRP Guidelines 1998.

0.33 W/kg (watts per kilogram)
Body SAR (EU)

This SAR rating shows the highest level of exposure to electromagnetic radiation measured when the device is placed at the hip level. The top SAR value for mobile devices used in Europe is limited to 2 W/kg per 10 g of tissue. This standard follows the ICNIRP Guidelines 1998 as well as the IEC standards and is determined by the CENELEC.

0.49 W/kg (watts per kilogram)
Head SAR (USA)

This SAR rating shows the maximum level of exposure to electromagnetic radiation taken when the device is placed next to the ear. The applicable limit for the US is 1.6 W/kg per 1 g of tissue. In the US the FCC tests and sets the SAR limits for all mobile devices, which are controlled by the CTIA.

0.58 W/kg (watts per kilogram)
Body SAR (USA)

The SAR body rating shows the maximum level of exposure to electromagnetic radiation when the device is positioned against the body at the hip. The highest SAR value of mobile devices allowed in the US is set to 1.6 W/kg per 1 g of tissue. It is specified by the FCC and the CTIA follows whether the mobile devices comply with this standard.

1.45 W/kg (watts per kilogram)
Additional features

Information about other features of the device.

QWERTY keyboard

InfoPhotosNewsForum42Reviews6

global version shown

This unusually wide smartphone sports a large, square touch screen, physical keyboard with touch gestures, top-end Snapdragon processor, 13-megapixel camera with OIS, memory card slot, and NFC.

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Specs

Compare side-by-side vs...
Display4.5 indiagonal, 1:1
Full HD 1440 x 1440 pixels
453 ppiapprox.
Type: LCD (TFT/TFD)
Battery3450 mAhLiIon
Non-removable
Talk: 23 hours max.
Standby: 444 hours max.
Processor 2.2 GHz Qualcomm Snapdragon 801 MSM8974-AA
quad-core
3 GB RAM
Storage 32 GB raw hardware
25 GB available to user
Expandable via memory card
Camera 13+ megapixel
auto-focus, OIS, LED flash, BSI sensor
Video: 1080pHD
Front Camera 2-megapixel
Weight 6.91 oz 196 g
Dimensions 5.04 x 3.56 x 0.36 in 128 x 90 x 9.1 mm
OS / PlatformBlackBerry 10
Modes
LTE 1 / 2 / 3 / 4 / 5 / 7 / 8 / 13 / 17
WCDMA 1 / 2 / 4 / 5 / 8
GSM 850 / 900 / 1800 / 1900
LTE4G
band 1 / 2100 MHz
band 2 / 1900 MHz
band 3 / 1800 MHz
band 4 / 1700 MHz
band 5 / 850 MHz
band 7 / 2600 MHz
band 8 / 900 MHz
band 13 / 750 MHz
band 17 / 700 MHz
WCDMA3G / 4G
band 1 (I) / 2100 MHz
band 2 (II) / 1900 MHz
band 4 (IV) / 1700 MHz
band 5 (V) / 850 MHz
band 8 (VIII) / 900 MHz
GSM2G
band 5 / 850 MHz
band 8 / 900 MHz
band 3 / 1800 MHz
band 2 / 1900 MHz
Data TechnologyLTE (Cat 4)
SIM card size Nano 4FF

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Features

Barometer -
Fingerprint Reader -
Flashlight -
Ruggedized -
VR-ready -
Water-Resistant -
Accessibility
Hearing Aid Compatible Rating: M4 (very compatible)
Multiple Languages Languages Supported: English, Spanish, French, more...
TTY/TDD (Digital) Yes
Alerts
Extra Display -
Ringer Profiles Yes
Connectivity
Bluetooth Supported Profiles: HFP 1.6, OPP, PBA, A2DP 1.2, AVRC 1.3, HID, PAN, SAP 1.1, MAP
version 4.0 LE
Infrared (IR) -
MirrorLink -
NFC Yes
USB Connector: Micro-USB
2.0 High Speed
UWB -
Wi-Fi Version(s): 802.11 a,ac,b,g,n
Customization
Changeable Body Plates -
Data & Network
Dual-SIM -
Input
Side Keys volume, shortcut on right / lock on top
Stylus -
Text Keyboard, Hardware Layout: QWERTY
with touch scrolling
Touch Screen Type: Capacitive
Memory
Memory Card Slot Card Type: microSD
up to 128 GB
Music
FM Radio Yes
Headphone Jack (3.5mm) Yes
Stereo Speakers -
Photo & Video
DLNA Yes
Miracast Yes
TV OutputHDMI via Slimport
Power
Fast Charging -
Wireless Charging -
Voice
Call Screening -
HD Voice Yes
Push-To-Talk -
Speaker Phone Yes

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